# Template - 404 Page

when a customer tries to visit a link to your site that doesn’t exist, such as a product page for a product that you deleted from your store.

{% hint style="success" %}

* Go to **Customize** theme. Click on the top dropdown menu to select the **Others > 404 page** template.
* From the left side menu, select **“404 page”.**
* Customize this section by using the settings described in the following table:
  {% endhint %}

<figure><img src="/files/7dffHw82LsfQtZ7zcdCs" alt=""><figcaption></figcaption></figure>

**Color Scheme**: Customize the section’s appearance using preset text and background color options.

**Section Padding**

* **Top Padding:** Adjust spacing above the section.
* **Bottom Padding:** Adjust spacing below the section.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://themessupport.gitbook.io/lollipop-theme/template-404-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.